IDFC FIRST Bank Walk-in Drive for Relationship Manager Positions – Career Interviews in Banking

Company Name: IDFC FIRST Bank

Job Role: Relationship Manager

Experience: 2 – 7 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Thane

Salary: Best in Industry

Job Description:

• Responsible for deepening customer relationships to increase customer relationship value.
• Responsible for driving quality engagements over call with customers by following industry best practices.
• Responsible for increasing mobile banking adoption and drive initial login on Optimus app.
• CASA value builds up and new client acquisition and increase in ‘Product Holding Per Customer’ within mapped portfolio.
• Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer,
• Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement.
• Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
• Ensure monthly operating plan is met to improve scorecard and decile rankings.
• Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.
• Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
• Ensure strict adherence to the bank policies and compliance.
• Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.

Walk-in Details:

Walk-in Date: 10th January 2025

Time: 10.00 AM – 2.00 PM

Venue Details:

IDFC FIRST Bank,
Quantum Building, 21st floor,
Hiranandani Estate,
Thane, Maharashtra.