Company Name: iEnergizer
Job Role: Customer Care Expert
Experience: 0 – 2 Years
Qualification: 12th, Any Graduates
Job Type: Full Time
Job Location: Pune
Salary: Rs.50,000/- to Rs.2,50,000/-
Job Description:
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Key Responsibilities :
- Handle Customers via Email, Chat and Voice Calls, Blended Process
- Address customer queries and complaints promptly and professionally.
- Provide accurate information about products and services.
- Maintain a positive, empathetic and professional attitude towards customer.
- Follow up with customers to ensure their issues and resolve in the given TAT.
- Identify and escalate priority issues to the appropriate channels.
- Participate in training sessions to improve knowledge and service skills.
Requirements :
- Strong Problem solving abilities and attention to detail.
- 12th Pass, Under Graduate or Graduate
- 24*7/ 6 days working Voice campaign.
- No Transport
Walk-in Details:
Walk-in Date: 2nd to 11th December 2024
Time: 10.00 AM – 4.00 PM
Venue Details:
Ienergizer IT Services Pvt. Ltd.,
Weikfield IT Citi Infopark,
B – Block, Upper Ground Floor,
Behind Novotel Hotel,
Sakore Nagar, Viman Nagar, Pune.
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