Company Name: IndusInd Bank
Job Role: Relationship Manager
Experience: 1 – 6 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Gurugram
Salary: Best in Industry
Job Description:
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- Provide financial solutions to the SA customers while maintaining high service standards.
- Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings.
- Enrich relationships and garner higher wallet share through customer engagement activities.
- Deepen the existing relationships by cross selling the Bank’s products and services/ third party investment products.
- Review the inflows and outflows in the mapped SA accounts and also proactively track customers spent behaviour.
- Profile potential customers who can be sold tailored products to enhance product penetration.
- Acquire new customers by converting referral leads generated through existing clients.
- Call handling as per defined standards and accurate resolution for customer queries.
- Managing customers inbound calls in stipulated time zone.
- Promoting Digital Banking services for a superior customer service experience.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Responsible to generate businesses & revenues including the monthly targets.
- Achieve targets as assigned by the organization on a monthly basis.
Requirements:
- A minimum of a graduate degree in any field.
- At least 1 year of experience in sales, preferably in the banking or financial services industry.
- Excellent English communication skills, both verbal and written.
- Strong persuasive and negotiation abilities with a customer-centric approach.
- Proficiency in using CRM software and other relevant sales tools.
- Demonstrated ability to achieve sales targets and work in a target-driven environment.
- Good interpersonal skills and the ability to build rapport with customers.
- Proactive, self-motivated, and able to work independently as well as within a team.
Walk-in Details:
Walk-in Date: 24th Mar to 2nd April 2025
Time: 10.00 AM – 2.00 PM
Venue Details:
Unitech Cyber Park,
Tower – C, 11th Floor,
Sector-39, Gurugram.
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