Company Name: IndusInd Bank
Job Role: Relationship Manager
Experience: 1 – 6 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Gurugram
Salary: Best in Industry
Job Description:
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- Serve as a financial advisor to Savings & Current Account (SA) customers, delivering high-quality service and customized solutions.
- Maintain and deepen relationships with existing clients through regular touchpoints such as calls, emails, and personalized communication.
- Provide timely insights on interest rates, exchange rates, and relevant financial products. Cross-Selling & Revenue Generation
- Drive cross-selling initiatives by recommending relevant banking and third-party products to meet customer needs and increase wallet share.
- Identify and profile potential clients for tailored product offerings, enhancing product penetration. Customer Support & Query Resolution
- Handle customer inquiries via inbound calls with promptness, accuracy, and a commitment to first-call resolution.
- Promote and educate customers on the banks digital banking services to enhance their overall experience. Target Achievement & Performance
- Achieve and exceed quarterly sales and business targets as assigned by the organization.
- Consistently meet quality benchmarks for customer communication and service delivery.
Requirements:
- Education: Bachelors degree in any discipline.
- Experience: Total 1-5 years of experience in and compulsory 1-5 year of sales experience, preferably in the virtual banking services or financial industry
- Communication: Excellent conversational and written communication skills in English.
- Sales Skills: Strong persuasive abilities with a customer-first mindset and a track record of achieving sales targets.
- Technical Proficiency: Familiarity with CRM systems and digital sales tools. Ability to maneuver around various tools to help the clients on calls.
- Interpersonal Skills: Ability to build rapport with clients and provide exceptional service.
Walk-in Details:
Walk-in Date: 18th to 26th May 2025
Time: 10.00 AM – 2.00 PM
Venue Details:
IndusInd Bank Office,
Unitech Cyber Park,
Tower – C, 11th Floor,
Sector – 39, Gurugram.
Hot Openings:
