Company Name: IndusInd Bank
Job Role: Customer Success, Service & Operations – Other
Experience: 1 – 4 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Pune
Salary: Rs.2,25,000/- to Rs.5,00,000/-
Job Description:
Services:
- Providing Seamless, Fast, Easy and Transparent services to clients on the bank
Onboarding of new clients through welcome calling. - Ensuring client engagement through activation of clients on mobile app, net banking and other non-branch channels.
- Ensuring requests and queries of clients are resolved within defined TAT
- Reducing compliant instance, and ensuring resolution of issues within defined TAT
- Increasing the client stickiness to the bank by selling FD/locker/ SIP, etc to the clients.
- Managing client servicing at the branch lobby and ensuring maximum client satisfaction.
Sales:
- Acquisition of new clients to the bank, and family accounts of existing clients
- Engagement with customers to increase cross selling and reduce attrition of customers.
- Cross-selling of products – Debit cards, Credit cards, Insurance, SIPs, MF, FD, RD.
Operations:
- Understanding of different process(such as account opening, KYC process, working on sysytems at IndusInd Bank
- Authorization & audit checks for all operation transactions.
Preferred candidate profile
Candidate with minimum 6 months of experience into cash handling/ accountant / cashier with any bank/ NBFC/ Financial institutions.
Walk-in Details:
Walk-in Date: 2nd December 2024
Time: 10.30 AM – 4.30 PM
Venue Details:
IndusInd Bank Limited,
3rd floor Suyog platinum 1-B Naylor road
Pune, Maharashtra-411001.
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