Sunday, June 1, 2025

Infosys Walk-in Drive for Freshers/Exp as Customer Support Associate Positions

Company Name: Infosys

More Jobs in Infosys
Infosys Walk-in Drive Details Here
Infosys Direct Job Interviews Details Here

Job Role: Customer Support Associate

Experience: 1 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Bangalore

Salary: Best In Industry

Job Description:

WORK FROM HOME JOBS
Accenture Hiring Best in Industry Apply Here
Mobile App Developer Best in Industry Apply Here
Assistant Sales Manager Rs.4,80,000/- to Rs.5,50,000/- Apply Here
Salesforce Trainer Rs.2,40,000/- to Rs.3,00,000/- Apply Here
Fullstack Developer Not Disclosed Apply Here
DevOps Engineer Best in Industry Apply Here
Sales Executive Best in Industry Apply Here
.Net Developer Rs.2,40,000/- to 5,00,000/- Lakhs Apply Here

Mandatory Requirements:

  • Must have experience in Inbound Sales Customer Support
  • Must have experience in Blended process (Voice, Chat and Email)
  • Must have experience in Upselling and Cross Spelling Experience.
  • Must be able to work in Australian shift (2:30 AM – 11:30 AM)
  • Must be able to Work from Office
  • Must be able to work from Bangalore location. Candidates from outstation must relocate to Bangalore.
  • Must be able to join within 15 days

Responsibilities:

  • Handle customer queries via email and chat, related to products, orders, returns, refunds, tracking and delivery / shipping.
  • Resolve customer issues and concerns in a professional and timely manner, ensuring a high level of customer satisfaction.
  • Maintain customer interaction records and update information in the system / tool as required.
  • Multitask and collaborate to provide a resolution while navigating multiple systems / tools and resources.
  • Selling, cross-selling, and upselling products to drive additional revenue.
  • Ensuring all agreed KPIs are delivered as per target and on-time.
  • Ensure completion of all requisite mandated trainings and regular upskilling of domain knowledge.
  • Attempt and pass the assigned periodic knowledge assessments.
  • Provide inputs towards miss / change in SOPs and knowledge articles identified during their interaction.
  • Handle customer escalated calls.
  • Involved in adhoc client / process related activities, if needed.

Skills and Qualifications:

  • Graduations and post-graduation
  • Minimum 1 to 2 years of experience in BPO(M) – Customer Service domain for Retail fashion / e commerce domain is a must.
  • BPO experience with selling experience is a must. (International experience will be preferred).
  • Having an experience supporting Australian region customers is preferred.
  • Excellent Written Communication and Language Skills.
  • Ability to understand effectively and build rapport and display Empathy.
  • Strong persuasion and negotiation skills.
  • Consistently display strong knowledge of customer service domain and drive customer centricity.
  • Willingness to work in shifts at short notice.
  • Ability to maintain accurate records and manage multiple tasks simultaneously.
  • Creative thinking and problem-solving skills.

Documents to Carry:

  • Carry a print out your updated resume;
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 16th to 18th April 2025

Time: 10.00 AM – 1.00 AM

Venue Details:

Infosys BPM Hiring Center 785,
GROUND FLOOR, AXIS SAI JYOTI,
100 Feet Ring Road, 15th Cross Rd,
SARAKKI, 1st Phase, J. P. Nagar,
Bengaluru, Karnataka 560078
Land Mark : Sindhoora Convention Center

Bank Direct Openings:

HDFC Bank - Openings ICICI Bank - Openings Axis Bank - Openings

Walk-in Interviews:

HCLTech 7th June 2025 Details Here
TCS 7th June 2025 Details Here
Cognizant 4th June 2025 Details Here
HDB Financial Services 2nd to 4th June 2025 Details Here
CGI 7th June 2025 Details Here
Karur Vysya Bank 4th & 5th June 2025 Details Here
TCS 7th June 2025 Details Here
ADP 3rd to 12th June 2025 Details Here
Genpact 2nd June 2025 Details Here
Capgemini 7th June 2025 Details Here
Flipkart 2nd June 2025 Details Here
Infosys 3rd June 2025 Details Here
Sutherland 31st May to 8th June 2025 Details Here
Hexaware 31st May to 7th June 2025 Details Here
L&T 31st May 2025 Details Here
Wipro 31st May to 5th June 2025 Details Here
TATA AIG 3rd to 4th June 2025 Details Here
Mphasis 31st May to 5th June 2025 Details Here
IndusInd Bank 31st May to 8th June 2025 Details Here
Infosys 3rd June 2025 Details Here
Axis Bank 30th May to 2nd June 2025 Details Here
Genpact 30th May 2025 Details Here
HDFC Bank 31st May 2025 Details Here
HCLTech 31st May 2025 Details Here
Sbicap Securities 29th & 30th May 2025 Details Here
SpiceJet 30th May 2025 Details Here
L&T 31st May 2025 Details Here
TCS 31st May 2025 Details Here
Capgemini 31st May 2025 Details Here
ICICI Lombard 29th May to 5th June 2025 Details Here
L&T 31st May 2025 Details Here
Cognizant 31st May 2025 Details Here
ITC Infotech 2nd to 4th June 2025 Details Here
Airtel 29th May 2025 Details Here
Cognizant 31st May 2025 Details Here
Wipro 29th & 30th May 2025 Details Here
Infosys 31st May 2025 Details Here
L&T 31st May 2025 Details Here
HDFC Bank 28th to 31st May 2025 Details Here
TCS 31st May 2025 Details Here
Amazon 29th to 31st May 2025 Details Here
NTT Data 28th May 2025 Details Here
Tech Mahindra 28th May to 5th June 2025 Details Here
HCLTech 30th to 31st May 2025 Details Here
Aditya Birla Capital 27th to 31st May 2025 Details Here
TCS 4th June 2025 Details Here
Firstsource 27th May to 5th June 2025 Details Here
Capgemini 31st May 2025 Details Here
Tech Mahindra 27th May to 4th June 2025 Details Here
Wipro May 2025 Details Here
Infosys 27th to 28th May 2025 Details Here
Accenture 27th May 2025 Details Here
Cognizant 28th May 2025 Details Here
Ericsson May 2025 Details Here
Infosys 31st May 2025 Details Here
TATA 29th May 2025 Details Here
TCS 31st May 2025 Details Here
HCLTech 31st May 2025 Details Here
Wipro 27th & 28th May 2025 Details Here
Firstsource 27th May to 4th June 2025 Details Here
Infosys 27th May 2025 Details Here
Flipkart 27th May 2025 Details Here
Sbicap Securities 27th May 2025 Details Here
Hexaware 27th to 31st May 2025 Details Here
Tech Mahindra 27th to 31st May 2025 Details Here
ITC Infotech 27th to 28th May 2025 Details Here
IndusInd Bank 27th to 29th May 2025 Details Here
TESCO 27th to 28th April 2025 Details Here
Wipro 27th to 28th May 2025 Details Here
IndusInd Bank 27th to 31st May 2025 Details Here
Ienergizer 27th May to 5th June 2025 Details Here
Sutherland 27th May to 5th June 2025 Details Here
Axis Bank 27th to 29th May 2025 Details Here
Mphasis 28th May 2025 Details Here
TATA AIA 27th May 2025 Details Here
Trigent Software 27th May 2025 Details Here
Amazon 29th & 30th May 2025 Details Here
ICICI Lombard 27th May 2025 Details Here
Sutherland 27th to 30th May 2025 Details Here
Oracle May 2025 Details Here
Hexaware 27th to 30th May 2025 Details Here
Cognizant May 2025 Details Here
Sutherland 27th to 28th May 2025 Details Here
Wipro 27th to 28th May 2025 Details Here
RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisment -

Most Popular

Recent Comments