Company Name: Infosys
Job Role: Process Executive
Experience: 1 – 6 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Best In Industry
Job Description:
Key Responsibilities:
- Onboarding: Help facilitate the onboarding process for new hires including validates the Onboarding documents, Job requisition, and starts onboarding action on Workday profile setup by creating, Employee ID, SAP ID.
- Employee Records Management: Maintain and update employee records in HRIS (Human Resource Information System) and ensure compliance with company policies and legal requirements.
- HR Documentation: Prepare and maintain HR documents on the Employee P-file.
- Payroll Assistance: Assist in payroll administration by providing the payroll input on time.
- Employee Queries: Respond to employee inquiries regarding HR policies, benefits, and other related matters.
Job Description – Process Specialist:
As a Process Specialist (Subject Matter Expert), you will be responsible for supporting day-to-day HR operations and ensuring smooth execution of various HR functions. This role involves managing the entire employee lifecycle, from Onboarding to Separation, ensuring seamless HR operations, compliance with customer policies, and alignment with organizational goals.
Key Responsibilities:
- Onboarding: Help facilitate the onboarding process for new hires including validates the Onboarding documents, Job requisition, and starts onboarding action on Workday profile setup by creating, Employee ID, SAP ID.
- Oversee onboarding processes, ensuring new hires are integrated smoothly into the system.
Employee Lifecycle Management:
- Manage employee data, including personal information, job roles, and performance records.
- Support performance management systems, Lateral Moves, Change Jobs, etc
Compensation & Benefits:
- Administer payroll, benefits, and rewards programs.
- Ensure compliance with labor regulations of respective countries.
Offboarding & Retirement:
- Manage offboarding processes. Ensure a positive experience for departing employees while maintaining organizational knowledge transfer.
SLA Compliance
- SLA Execution: Executes transactions according to guidelines and timelines to meet SLA targets. Supports daily huddles and provides training to ensure delivery predictability.
- Quality Adherence: Processes transactions to meet quality standards and conducts QC/QA programs to ensure process compliance.
- Knowledge Capture: Reviews inputs from team members and creates case studies/FAQs to capture tacit knowledge.
Process Reengineering/Enhancement
Reengineering Support: Participates in ideation, documents reengineered processes, and trains the team to meet internal and client commitments.
Additional Responsibilities
- SLA & Performance Management: Ensures SLA and performance metrics are met.
- Operations & Program Management: Manages business operations, client metrics, and contract management.
Additional Skillsets:
- Strong understanding of HR systems and process.
- Proficiency in HRIS Tools like (SAP, Workday) and Ticketing tools like ServiceNow.
- Strong analytical and problem-solving skills.
- Excellent communication (Written and Verbal) and interpersonal skills.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 21st May 2025
Time: 10.00 AM – 1.00 PM
Venue Details:
Infosys BPM Limited,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki,
1st Phase J P Nagar,
Bengaluru, Karnataka 560078
Landmark: Near Sindhoora Convention Centre.
Hot Openings:
