Company Name: Infosys
| Infosys Walk-in Drive | Details Here |
| Infosys Interviews | Details Here |
| Infosys Walk-in Drive in Pune | Details Here |
Job Role: Technical Process Executive
Experience: 1 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best In Industry
Job Description:
Skills Needed:
- Excellent communication skills
- Troubleshoot and resolve technical issues promptly in Gaming process is mandatory
- International voice and chat technical experience
- Address billing-related inquiries, including payment processing, refunds, and subscription management
- Provide detailed information on subscription plans, game titles, and additional offerings.
- Guide users through troubleshooting steps and self-help resources.
- Aware of current role SLA and Metrics handled.
- Provide technical assistance to customers via voice or chat.
- Work from Office is mandatory, No option of hybrid and WFH.
- 24*7 Shifts are mandatory.
Register Here: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-213733
Responsibilities:
- Need to trouble shoot technical queries of Gaming and Billing related
- Address billing-related inquiries, including payment processing, refunds, and subscription management.
- Assist customers in setting up and configuring gaming device hardware and software.
Skills and Qualifications:
- Customer-Centric Attitude
- Passion for helping customers and resolving their issues
- Patience, empathy, and active listening skills
Technical Proficiency:
- Familiarity with gaming consoles, games, and services.
- Ability to troubleshoot common technical problems.
Communication Skills:
- Clear and concise verbal and written communication.
- Ability to explain technical concepts to non-technical users.
Problem-Solving Abilities:
- Analytical mindset to diagnose and resolve issues effectively.
- Adaptability to handle diverse customer scenarios.
Team Player:
- Collaborate with colleagues and cross-functional teams.
- Willingness to learn and stay updated on console related developments.
Documents to Carry:
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 10th May 2025
Time: 10.00 AM – 1.00 PM
Venue Details:
Infosys STP- Office no 5,
6-963/2 Madhava Reddy colony, ISB road,
pin code- 500032, Gachibowli Hyderabad.
Building number – 4, 1st floor,
Aryabhata conference room
Landmark- Nearby ISB college.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
