Friday, June 6, 2025

Infosys Walk-in Interviews – Technical Opening Interviews for Freshers in Infosys

Company Name: Infosys

Job Role: Technical Process Executive

Experience: 1 – 4 Years

Qualification: Any Graduates / Any Post Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Must adhere to and non-negotiables:

  • Talents should have graduation completion certificate and mark sheets for onboarding.
  • Excellent in verbal and written communication
  • Need to complete specific and dedicated training programs set by the client.
  • Should be comfortable with 24*7, shifts
  • Preferred Qualifications: Any Graduate

General knowledge & skills:

  • Knowledge of Customer care operations in technical support
  • Excellent verbal and written communications
  • Strong decision making and analytical ability

Technical skills

  • Exp. In handling and resolving technical issues related with O365, remote support, VPN, active directory, MS teams.
  • Provide technical assistance to customers via Voice
  • Troubleshoot and resolve technical issues promptly.

Roles and responsibilities

  • Educate customers about the products, services, and features.
  • Guide users through troubleshooting steps and self-help resources.
  • Create and maintain support tickets for customer interactions
  • Document all interactions accurately in the CRM system
  • Ensure timely follow-up and resolution of open tickets

Walk-in Details:

Walk-in Date: 22nd November 2024

Time: 10.00 AM – 1.00 PM

Venue Details:

Infosys STP- Office no 5,6-963/2 Madhava Reddy colony,
ISB road, pin code- 500032,
Gachibowli Hyderabad. Building number – 4,
1st floor Aryabhata conference room,
Landmark- Nearby ISB college.

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