Company Name: JP Morgan
Job Role: Data Operations Analyst
Experience: No Prior Experience Required
Qualification: Bachelor Degree
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
Responsibilities of the Candidate:
- Ensure all transactions are correctly processed, assigned and any risk and incorrect downstream impacts to be highlighted on time.
- Ensure all tasks are completed as per the agreed timelines.
- Possess Strong Risk and Control Awareness with ability to effectively priorities workloads and work to critical deadlines
- Display operational subject matter expertise e.g., Client On boarding, Asset services, Client Services, Payments services, and Reconciliation.
- Partner closely with Sales, Product, Client Service, Operations, and other internal partners to ensure a successful project delivery and client experience.
- Document procedures, process flows and perform routine reviews to ensure timely & accurate updates are implemented.
- Review and interpret client-executed documentation while serving as the point of contact for account opening status and reporting issues.
- Respond promptly and accurately on requests & inquiries from the Front Office & Client Service group.
- Liais with onshore partners and client services groups for timely resolution of exceptions/queries.
- Think creatively, transform ideas and recommend/implement process improvements.
Foster a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model.
Requirements:
- Strong Customer-facing / relationship management experience in similar area
- Excellent verbal and written communication skills, including executive communication skills.
- Ability to develop and mobilize internal network, key stakeholders, and associated resources.
- Keen interest in the Banking digital technology transformation agenda
- Strong problem-solving, control, and project management skill
- Strong organizational skills: ability to manage multiple priorities whilst meeting deadlines.
- Ability to work effectively under pressure.
- Ability to work without direct supervision.
- Attention to details and sense of ownership.
- Effective issue resolution and escalation skills
- Experience on continuous improvement initiatives on operational efficiency
- Comprehensive knowledge of Prime Brokerage, Custody and Clearing Business
- Bachelor of Science or Business Administration Degree
- Passion for learning new operating models, technologies, and industry trend.
- Experience in client onboarding, account opening, SSI setup, documentation analysis or related field.
- Accelerated skills in Microsoft Office, particularly advanced Excel proficiency preferred.
- Knowledge with tech tools like Alteryx, Tableau, Xceptor is preferred
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