Company Name: Kotak Mahindra Bank
Job Role: Relationship Manager
Experience: 3 – 8 Years
Qualification: MBA, CA, Any Graduates
Job Type: Full Time
Job Location: Chennai
Salary: Rs.7,00,000/- to Rs.13,00,000/-
Job Description:
- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells existing bank products to customers.
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
- Tracks customer complaints/queries and turnaround times for customer satisfaction.
Job Requirements
- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc.
- Understanding of MF and Insurance an added advantage Customer orientation.
High energy and drive. - Go getter attitude.
- Self-motivated with a passion to achieve.
- Overall 5 – 12 years of banking experience; out of which 5 – 7 years in Retail Liabilities
Qualifications:
- MBA / CA/ CAIB or Equivalent Graduation.
- Good Leadership skills (though more tactical than strategic)
- Thinker: Doer 40:60
- In-depth understanding of financial instruments, markets and macro micro economic processes
- Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT
- Liaising with product management team, marketing and other centres & verticals for new product development, service enhancements and sales initiatives.
Walk-in Details:
Walk-in Date: 26th November 2024
Time: 10.00 AM – 4.00 PM
Venue Details:
Kotak Mahindra Bank, No 21, 2nd Avenue,
Mahatma Gandhi Road, Adyar,
Chennai – 600 020.
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