Company Name: Matrimony.com
Job Role: Telesales Executive
Experience: 0 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.2,00,000/- to Rs.3,75,000/-
Job Description:
Greetings from “Matrimony.com” We are hiring for Kannada Telesales process (Basic English required) Contact : Sushmita – 9620980404 Office Address:No: 14 | chartered center 3rd floor | laskar hosur road | Adugodi | Bangalore-560030 Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist Role: Telecalling / Telemarketing Executive Functional Area: BPO, KPO, LPO, Customer Service Employment Type: Full Time, Permanent Role Category: Voice Process Benefits
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
- Shifts: General Shifts, (9:30AM to 6:30PM)
Education and Experience:
- Freshers – Graduate in any stream / Awaiting final year result
- Minimum of 6 Months 4 years experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
- Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities:
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements
Skill and Competencies required: Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioural
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Apply Mode: Walk-in
Walk-in Date: 30th Apr to 8th May 2025
Time: 9.30 AM to 5.30 PM
Venue Details:
Matrimomy.com Limited,
No 14,3rd floor,
Chartered Center,
Lasker Hosur Road, Adugodi,
Bangalore – 560030.
Land Mark: Opposite to BESCOM Office
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
