Sunday, June 1, 2025

Mphasis Walk-in Drive for Freshers as Associate Positions

Company Name: Mphasis

Mphasis More Jobs
Mphasis Walk-in Drive for Freshers Details Here

Job Role: Customer Support Associate

Experience: 0 – 1 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Mangalore

Salary: Best in Industry

Job Description:

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Process Skills:

  • Respond to customer queries via inbound/outbound calls and emails within defined SLAs
  • Record interaction using client system with proper classification
  • Refer Knowledge base and perform task as per defined process
  • Follow up and closure of interactions to ensure customer satisfaction
  • Passionate about customer service
  • Comfortable with Rotational shifts, extended working hours and weekly offs.
  • Candidate should clear the V&A and online typing tests

Technical Skills:

Graduate freshers with excellent communication skills

  • Operating the computer- Intermediate
  • MS Office – Intermediate
  • Avaya/Phone Operating skills Beginner
  • Fluent in Spoken and written English with effective Business Communication
  • Communication in neutral accent over phone
  • Active listening and probing skills
  • Basic knowledge of Insurance
  • Analytical skills

Please reach out to Renita Lasrado one you are inside office Premises. You can also share your updated resume to renita.lasrado1@mphasis.com

Walk-in Details:

Walk-in Date: 14th to 17th April 2025

Time: 10.00 AM – 1.00 PM

Venue Details:

Ella, PL Compound,
Morgans gate, Jeppu Market Road,
Mangalore, Karnataka.

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