Company Name: Mphasis
Job Role: Customer Service Associate
Experience: 1 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: 1 to 5.5 Lakhs Per Anum
Job Description:
Functions:
- Verify loan quality as per US requirements and lender guidelines and set up the loan for UW
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Interpret policies while analyzing applicant information, property and documentation
Comprehensive understanding of credit underwriting guidelines
Requirements:
This role requires a wide variety of strengths and capabilities, including:
- Minimum 1 year experience in US Residential Mortgage preferably in Pre UW/ File Set up with excellent knowledge of Income and Asset Guidelines
- Excellent customer service and written and verbal communication skills
- Detail oriented and excellent organizational skills
- Quick learner to keep up with the fast paced mortgage industry
- Able to prioritize multiple tasks and manage time
- Problem-solver with strong analytical skills
- Adheres to directives, procedures, and standards
- Ability to work in a paperless environment
- Computer proficiency including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
- Flexible to work in 24/7 process including night shifts and weekends
Walkin Details:
Walkin Date: 5th November 2024
Time: 10.00 AM – 1.00 PM
Venue Details:
Bagmane World Technology Centre,
WTC 4, 4th Floor,
K. R. Puram Marathahalli Ring Road,
Doddenekundi, Bangalore 560048.
