Mphasis Walkin Interivews for Freshers/Exp as Technical Trainer Positions

Mphasis Direct Walkin Interviews.The Candidates who are interested to get job in Mphasis can attend the interview. Selected candidates will be assigned as Technical Trainer Positions in Pune Location. Check complete job description & Eligibility below before attending Mphasis Walkin Interviews. Also, attend the walkin as per the scheduled date and time.

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Mphasis Limited Walkin Interviews for Technical Trainer Position in Pune Location.@Any Graduates,Walkin Drive

Company Name Mphasis Limited
Qualification Any Graduates
Experience 1 – 6 Years
Job Location Pune
Job Role Technical Trainer
Employment Type Permanent Job, Full Time
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Salary

INR 3,75,000 – 5,00,000 PA.

Industry BPO / Call Centre / ITES
Category Walkin

Company Profile : Mphasis is a Pune based IT services company majority owned by Hewlett-Packard. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. MphasiS is ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011[2] with more than 40,000 employees [3] as of 2012. In February 2014 the Mphasis company changed its logo and the Brand Name as Mphasis Unleash the Next as it seeks to boost business other than from parent Hewlett-Packard, currently its largest client.

Job Description :

Who are we looking for?

Communication in neutral accent
Written communication and Email Etiquettes
Operating the computer, OS and Knowledge base navigation

If you are B.E/B.Tech Fresher - Apply Now

Active listening and probing skills
Level 1 and 1.5 technical troubleshooting
Analytical skills
Effective Business communication
Training delivery
Presentation Skills
Knowledge base development skills
Coaching skills
Remote desktop skills

Technical Skills:
Real life PC problems – Advance
Client Technical Service Awareness – Advance
Relevance and use of technology in companies – Expert
Standard tools used – Advance
VPN – Advance
Internet & Intranet – Advance
Windows 7 and Windows 10 navigation – Advance
Operating the computer – Advance
Account Management /Password reset – Expert
Technical Troubleshooting – Application/OS – Expert
IT End Devices -Expert
Use of Ticketing tool – Expert
MS Office Advance
Office 365 – Advance
Avaya – Advance
Nice Tool Operations – Beginner
Remote Desktop – Advance
PowerPoint Presentations – Advance
Networking concepts – Advance
Client Process Knowledge – Expert
DMAIC – Beginner
Client Business Awareness – Advance
Common Dos and Donts in organizations. – Advance
High level organization workflows – Advance
IT inventory in organizations – Expert
IVR and ACD – Beginner
AD Group Policies and Memberships – Advance
Telephone etiquette – Advance
Email etiquette – Advance
Customer service skills – Advance
Knowledge Base Navigation Skills – Expert
KB Script development Skills – Advance
Analytical skills – Advance
Public Speaking Skills – Advance

Process Skills:
Conduct new hire generic training
Conduct monthly product knowledge test
Liaising with quality and conduct training need identification
Create, Maintain and Update training plan and training documents
Publish training plans and conduct refresher training
Publish training reports
Attend change and new product release meeting

Behavioral Skills:
Good in communication
Positive energy
Positive attitude
Self-learner

Walkin Date : 24th to 28th Feb 2020

Walkin Time : 1:00 PM owards

Walkin Address :

Mphasis Ltd, Eon Cluster C: Wing 2,
Ground Floor, Kharadi Infrastructure Pvt. Ltd.:
SEZ, Plot No. 1, Survey 77, MIDC,
Kharadi, Pune – 411014

Contact Details :

Neha
Email : neha.jahagirdar@mphasis.com

Location Wise Walkin Interviews :

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Coimbatore Delhi Hyderabad Kolkata
Lucknow Mumbai Noida Pune

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