Company Name: Oracle
Job Role: Analyst
Experience: Freshers
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore
Job Description:
- Perform data entry, record verification, and validation of policies in alignment with current business practices and Desk Manuals – HW/License/Cloud/Support Renewal/Edu
- Identify queries on non-compliant requests; work with the right stakeholders to resolve them by providing details on possible resolution
- Collaborate with Upstream and Downstream teams like CDM, IB, Collection, and AR for the resolution of customer-related issues
- Adherence to compliance guidelines including SOX, internal & external compliance audits
- Constantly strives to enhance technical and process knowledge; participates in assessment programs – updates, LLC, etc.
- Meet the defined KPIs – Input Quality, Output Quality, Efficiency & Turn Around Time
- Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer’s trust
Requirements:
- Strong communication skills [Verbal and Written] – Skill to interact with diverse stakeholders and departments across cultures, internationally
- Problem-Solving and Decision-Making skills – To recognize deviations from standard practices and analyze situations to make decisions
- Innovation – Ideation and process recommendations to improve customer experience, team efficiency, and continuous improvement.
- Ability to consistently meet deadlines and achieve goals
- Should be well versed in Computer Usage and MS Office Applications like Excel, Word and PowerPoint
| Oracle Recruitment For Freshers Apply Link: | Apply Here |
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