Oracle Hiring Freshers as Analyst Positions – Oracle Recruitment 2024

Company Name: Oracle

Job Role: Analyst

Experience: Freshers

Qualification: Any Graduates

Job Type: Full Time

Job Location: Bangalore

Job Description:

• Perform data entry, record verification, and validation of policies in alignment with current business practices and Desk Manuals – HW/License/Cloud/Support Renewal/Edu
• Identify queries on non-compliant requests; work with the right stakeholders to resolve them by providing details on possible resolution
• Collaborate with Upstream and Downstream teams like CDM, IB, Collection, and AR for the resolution of customer-related issues
• Adherence to compliance guidelines including SOX, internal & external compliance audits
• Constantly strives to enhance technical and process knowledge; participates in assessment programs – updates, LLC, etc.
• Meet the defined KPIs – Input Quality, Output Quality, Efficiency & Turn Around Time
• Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer’s trust

Requirements:

• Strong communication skills [Verbal and Written] – Skill to interact with diverse stakeholders and departments across cultures, internationally
• Problem-Solving and Decision-Making skills – To recognize deviations from standard practices and analyze situations to make decisions
• Innovation – Ideation and process recommendations to improve customer experience, team efficiency, and continuous improvement.
• Ability to consistently meet deadlines and achieve goals
• Should be well versed in Computer Usage and MS Office Applications like Excel, Word and PowerPoint