Pine Labs Walkin Interviews for Graduates as Customer Support Associates

Pine Labs Interviews For Freshers. The Candidates who are interested to get job in Pine Labs can attend the interview. Selected candidates will be assigned as Customer Support Associate Positions in Noida Location. Check complete job description & Eligibility below before attending Pine Labs Walkin Interviews. Also, attend the walkin as per the scheduled date and time.

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Pine Labs Walkin Interviews for Freshers/Exp as Customer Support Associate in Noida @Walkin Interviews

Company Profile : Pine Labs is an Indian merchant platform company that provides financing and last-mile retail transaction technology, founded in 1998. It is one of the unicorn companies, with a valuation of over US$1 billion. It provides a merchant platform and makes software for point of sale (PoS) machines.

Job Description :

Greetings from Pinelabs !!
we are hiring for a Position of Customer Service Associate for Noida sec 62 Location .

Freshers with Excellent Communication Skills are Aslo Welcome

• Key Responsibilities Customer Support Executive _ Inbound
• Responsibilities of these executives involve various tasks:
• Interact with clients through telephone to provide information about services or products, cancel accounts, renew accounts, open new accounts, enter or take orders, or obtain complaint details
• Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it
• Ensure that the required changes are made to resolve the queries of the customers
  Collect payments or deposits, determine service requested charges or arrange billings
  Draft contract forms, issue orders of service discontinuance, make changes of address records using computers, etc.
• Refer unresolved and pending customer grievances to the concerned departments for further investigation
• Contact clients to notify regarding investigation results, respond to inquiries or any adjustments in the services
• Resolve complaints related to billing or customer service by carrying out activities such as refunding money, exchanging merchandise or adjusting bills
• Analyze disputed merchandise along with provided original information and requisitions from invoices
• Recommend modifications in shipping, packaging, service, products, billing procedures and methods to prevent further issues
• Solicit sales of new merchandise and services
• Review policies and terms to ensure they resolve the issues as per the regulations.
  Acquire and analyze all relevant information to evaluate validity of complaint and identify the possible causes.

Walkin Date : 24th to 27th March 2020

Walkin Time : 10:00 AM onwards

Walkin Address : 

2 Candor Techspace Plot No. B2, ,
tower 2 , 3rd floor Industrial Area,
Sector 62, Noida, Uttar Pradesh 201309

Contact Person : Rizwana Khan / Manoj Sharma – 8287335644