Sutherland Global Services Interviews. The Candidates who are interested to get job in Sutherland can attend the interview. Selected candidates will be assigned as Customer Support Associate Positions in Mumbai Location. Check complete job description & Eligibility below before attending Sutherland Walkin Interviews. Also, attend the walkin as per the scheduled date and time.
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Sutherland Global Services Conducting Walkin Interviews for Customer Support Associate Positions in @Mumbai
|Company Name||Sutherland Global Services|
|Experience||0 – 3 years|
|Job Role||Customer Support Associate|
|Employment Type||Permanent Job, Full Time|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
₹ 2,25,000 – 3,50,000 P.A.
|Industry||BPO / Call Centre / ITES|
Company Profile : Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer life cycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Head quartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the Australia, United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.
Job Description :
Sutherland with a spirit and 10,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Sutherland Mega Hiring for Customer Support Associates
We are inviting applications for the role of customer Support.
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Shifts : Rotational Shifts – Flexible to work in 24/7 shifts (any 9 hours)
Week Offs : Rotational Off’s
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analysing customer needs. Prepare product or service reports by collecting and analysing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information , Multi-tasking
- Good verbal and written communication
- Good analytical and reasoning ability
- Willing to Work in Rotational shifts
- Exceptional customer service skills
- Min 6months with international / Domestic voice is preferred
Walkin Date : 23rd to 28th Feb 2020
Walkin Time : 12:30 PM to 3.00 PM
Walkin Address :
Sutherland, Interface Building,
Building No. 16,First Floor,
Near Plam Court Complex,
New Link Road, Malad (West),
Mumbai – 400064.
Contact Details :
Yathen / Marian
WhatsApp – 7338804662.
Location Wise Walkin Interviews :