Sutherland Walk-in Drive for Freshers/Exp as Associate Positions – Sutherland Job Interviews

Company Name: Sutherland

Job Role: Process Associate

Experience: 0 – 3 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Hyderabad

Salary: Rs.1,50,000/- to Rs.3,50,000/-

Job Description:

• 10+2/Any Graduates are good to go for apply this job!
• Completely Work from Office!!!
• Freshers are eligible!!!
• Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle Chat for customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

1. Handle Inbound customer calls from international clients.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Utilize software applications and tools to manage customer interactions.
4. Meet or exceed customer satisfaction and quality targets.
5. Collaborate with internal teams to resolve complex customer issues.
6. Maintain accurate records of customer interactions.

Requirements:

1. Fluency in English (written and spoken)
2. Excellent communication and interpersonal skills
3. Ability to work in a fast-paced environment
4. Strong problem-solving and conflict resolution skills
5. Undergraduate and Graduate are eligible.
6. Any domestic experience also considerable.

Walk-in Details:

Walk-in Date: 5th to 14th March 2025

Time: 10.00 AM – 2.00 PM

Venue Details:

C978+3WP, Lanco Hills Rd,
Chaitanya Enclave, Khaja Guda,
Makthakousarali, Telangana 500089
(07th Floor Sutherland Office-Divyasree building).