Sutherland is conducting a walk-in drive for Freshers/Exp as Voice Process Executive Positions in Remote Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: Sutherland

Job Role: Voice Process Executive

Experience: 0 – 2 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Remote (Hiring Location is Navi Mumbai)

Salary: Best in Industry

Job Description:

We are hiring enthusiastic and customer-oriented individuals for (Work From Home) International Voice Process (Night Shift).This is a customer support role for Ecommerce/ Retail and Banking for Voice process

Key Responsibilities:

• Provide high-quality voice-based support to international customers.
• Handle queries via phone, in a timely and professional manner.
• Troubleshoot and resolve customer issues effectively.
• Maintain customer satisfaction and adhere to quality and performance standards.
• Work in 24×7 rotational shifts, including night shifts.

Candidate Profile:

• Excellent English communication skills.
• Strong interpersonal and problem-solving skills.
• Comfortable with rotational shifts (24/7 operations).
• Should have atleast 6 months of international BPO Voice process experience.

Eligibility Travel Boundaries:

• Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:
• Central Line: Kalyan to Sion
• Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)
• Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:

• Shift: 24×7 rotational (including night shifts)
• Weekly Off: 2 rotational offs
• Work Mode- WFH (post training)

Perks & Benefits:

Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs.

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 28th Oct to 1st Nov 2025

Time: 12.00 PM – 6.00 PM

Interview Address:

Plot No. K-10, 5th Floor,
Reliable Tech Park, Liberty Tower,
Thane Belapur Road, Airoli,
Navi Mumbai, Maharashtra 400708.

Contact – HR Swagata ( 7715828615 )

About Sutherland:

Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.