Sutherland is conducting a walk-in drive for Freshers/Exp as Specialist Positions in Work From Home Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Sutherland
Job Role: Voice Process Associate
Experience: 0 – 1 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Remote (Hiring Location is Mumbai)
Salary: Rs.50,000/- to Rs.3,00,000/-
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Job Description:
We are seeking highly motivated individuals with excellent communication skills to join our international customer service team. This role requires handling international voice calls (banking experience preferred) and providing high-quality service to customers.
Responsibilities:
- Handle inbound/outbound international voice calls professionally and efficiently.
- Provide accurate information and effective solutions to customer queries.
- Ensure customer satisfaction through timely issue resolution.
- Follow company protocols, compliance, and quality standards.
- Collaborate with team members to meet performance and process targets.
Requirements:
- Excellent communication skills (verbal & written).
- Minimum 6 months of international voice experience (banking experience preferred).
- Willingness to work from office during the first month training phase (pick & drop provided).
- Must have a valid address proof for Mumbai.
- Ability to work in a fast-paced environment and adapt quickly to business needs.
Work Mode:
- First month Work from Office (Training, with pick & drop facility).
- From 2nd month onwards Permanent Work from Home.
How to Apply:
Interested candidates can contact: 7710041511
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 25th to 27th Sept 2025
Time: 12.00 PM – 6.00 PM
Interview Address:
Sutherland Global Services 5th Floor,
Liberty Tower,
Reliable Plaza IT Park,
MIDC, Kalwa Industrial Estate,
Thane-Belapur Road, Arioli, Navi Mumbai – 400708
Contact – sanna kasbe ( 7710041511 )
About Sutherland:
Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
