Sutherland is conducting a walk-in drive for Freshers/Exp as Specialist Positions in Work From Home Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Company Name: Sutherland
Job Role: Specialist
Experience: 0 – 4 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Remote
Salary: Rs.3,00,000/- to Rs.3,50,000/-
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Job Description:
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of non-payment or no response
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC’s (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP)
- Active participation in Learning & Developments
Perks:
- Work From Home
- Flexible environment
- Career growth and learning opportunities
- Exposure to international processes
If interested, please share your resume or reach out directly:
Email: Abinaya.Manoharan@Sutherlandglobal.com
Contact: 9791385843
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 25th Sept 2025
Time: 12.00 PM – 6.30 PM
Interview Address:
A1 Block,
Ground floor Shriram Gateway,
Perungulathur Chennai.
Contact – Abinaya Manoharan ( 9791385843 )
About Sutherland:
Sutherland is a global provider of digital transformation and business process services, specializing in delivering exceptional customer and employee experiences through the integration of human expertise and advanced technologies.
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
