Company Name: Tata AIG General Insurance
Job Role: Customer Service Manager
Experience: 1 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.3,00,000/- to Rs.3,50,000/-
Job Description:
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- Proven skills in handling customers with tact through different modes of communication e-mail / telephonic Should be able to handle inbound calls resolving customer queries.
- Answer customers questions about specific products/services.
- Must possess a soft calm personality to handle escalations and irritable customers.
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth.
- Take ownership of customers issues and follow problems through to resolution.
- Liaising with various stakeholders in the organization to ensure that customer complaints
are resolved quickly and effectively. Improving brand image on complaints.
Preferred candidate profile:
- Experience: Minimum 1 to 3 years into Customer Service
- Inbound Experience back ground would be an added advantage
- Minimum Graduate qualification preferred.
- Excellent written and verbal communication skills
- Mandatory Languages known – Telugu , Hindi and English.
Interested Candidates can share your resume to
Menta.Vasundharalahari@tataaig.com subject as Customer Service Executive – Hyderabad
Preferably Immediate Joiners and who are serving notice period.
Fresher are not eligible
Walk-in Details:
Walk-in Date: 24th & 25th March 2025
Time: 9.30 AM – 12.00 PM
Venue Details:
Tata AIG GIC Ltd, 6th floor,
Imperial Towers,
Land Mark -Next to Ameerpet Metro Station,
Above South India Shopping Mall,
Hyderabad 500016.
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