TCS Direct Interviews – Career Interviews in TCS for Software Jobs – Fresher Jobs in TCS

Company Name: TCS

Job Role: Process Expert

Experience: 3 – 8 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Pune

Salary: Best in Industry

Job Description:

Skill Requirement:

• Experience in Recoveries and/or Collection processes from International banks (International geographies like US/ UK/ AUS)
• Experience in Commercial / Corporate banking is mandatory.
• Strong communication skills both written and verbal.

Job Description:

• Associates with 3-6 years of experience for Agent & 5-10 Years (for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network.
• Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing.
• Negotiation skills will be focused on agreeing the best way forward for repayment of debts.
• A customer relationship – Focused background would be usual.
• Ability to communicate in a professional manner.
• Efficient and effective daily client management & Managing cases in an effective and timely manner
• Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants)
• Working in a conduct policy and guidelines and adhering to all service level agreements that are in place.
• Supporting the team with ad-hoc tasks as required.

Job Requirement:

• Any full-time graduate (10+2+3).
• Candidates with 0 45 days of notice period are preferred.
• Willingness to work in any Shifts.
• Good Communication Skills Written and Oral.
• Mode of Salary credit should be through bank from all the employers (No Cash in hand)
  All educational and employment documents are mandatory to have.

PFB the norms to be followed during the Interview process.

• We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
• Two / four-wheelers can be parked in the parking area.
• Candidates must wait in the lounge.
• Water dispensers are available.
• Rest rooms are located near the wash area of the cafeteria.

Candidate to Carry:

Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents.

Walk-in Details:

Walk-in Date: 1st December 2024

Time: 9.00 AM – 12.00 PM

Venue Details:

Tata Consultancy Services Ltd,
SP1, Gate No1, Maan, Sahyadri Park,
S3 Tikona building, Plot No. 2 & 3,
Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjewadi,
Pune – 411057.