Company Name: TCS
Job Role: Process Expert
Experience: 3 – 8 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Best in Industry
Job Description:
Skill Requirement:
- Experience in Recoveries and/or Collection processes from International banks (International geographies like US/ UK/ AUS)
- Experience in Commercial / Corporate banking is mandatory.
- Strong communication skills both written and verbal.
Job Description:
- Associates with 3-6 years of experience for Agent & 5-10 Years (for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network.
- Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing.
- Negotiation skills will be focused on agreeing the best way forward for repayment of debts.
- A customer relationship – Focused background would be usual.
- Ability to communicate in a professional manner.
- Efficient and effective daily client management & Managing cases in an effective and timely manner
- Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants)
- Working in a conduct policy and guidelines and adhering to all service level agreements that are in place.
- Supporting the team with ad-hoc tasks as required.
Job Requirement:
- Any full-time graduate (10+2+3).
- Candidates with 0 45 days of notice period are preferred.
- Willingness to work in any Shifts.
- Good Communication Skills Written and Oral.
- Mode of Salary credit should be through bank from all the employers (No Cash in hand)
All educational and employment documents are mandatory to have.
PFB the norms to be followed during the Interview process.
- We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
- Two / four-wheelers can be parked in the parking area.
- Candidates must wait in the lounge.
- Water dispensers are available.
- Rest rooms are located near the wash area of the cafeteria.
Candidate to Carry:
Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents.
Walk-in Details:
Walk-in Date: 1st December 2024
Time: 9.00 AM – 12.00 PM
Venue Details:
Tata Consultancy Services Ltd,
SP1, Gate No1, Maan, Sahyadri Park,
S3 Tikona building, Plot No. 2 & 3,
Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjewadi,
Pune – 411057.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!