Company Name: Tech Mahindra
Job Role: Customer Support Associate
Experience: 0 – 2 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,50,000/- to Rs.3,00,000/-
Job Description:
- Handling the calls with good communication skills professionally. Can speak fluently in English+ Hindi language.
- Languages required: (English+ Hindi)
- Patient centric and Excellent interpersonal and communication skills
- Knowledge of medical terminology is a plus
- Ability to apply knowledge of CC procedures and carry out tasks accordingly.
- Be a self-starter with attention to detail.
- Help patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail
- Log in hours (Total hours 9:00:00 hrs. & Production hours 8:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
- Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 9 hours login between 6am to 8pm)
- 100% documentation
- Should take initiatives & be flexible for the changes.
- Education qualification: Degree/10 + 3 years Diploma pass / +2 would be the minimum qualification
Required skills and qualifications:
- Strong written and verbal communication skills with neutral Indian Accent.
- Ability to communicate calmly and diplomatically with patients & co-workers.
- Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool.
- Proficient in customer service
- Active listening and comprehension skills
- Strong customer service skills.
- Ability to build positive relationships with patients.
- Interested Candidates can share the resume through mail
athmakuru.vishnu@techmahindra.com or Call @ 8309338296 Vishnu.
Walk-in Details:
Walk-in Date: 10th to 18th January 2025
Time: 10.00 AM – 6.00 PM
Venue Details:
Tech Mahindra LTD.,
Panjagutta, Hyderabad.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
