Company Name: Tech Mahindra
Job Role: Customer Support Associate
Experience: 0 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,50,000/- to Rs.4,50,000/-
Job Description:
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- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings.
Qualifications:
- A Bachelors degree from any stream if a Fresher
- Minimum HSC with a minimum of 1 year of relevant experience
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets.
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
- International Non-voice Process
- 24/7 shift (Graveyard shift included)
- 5 Days work (2 Days rotational off)
- Completely Work from Office
- Office is in Bahadurpally, Hyderabad.
Walk-in Details:
Walk-in Date: 7th to 16th January 2025
Time: 10.30 AM – 1.00 PM
Venue Details:
Survey No. 62, TMTC SEZ, 1 A,
Qutubullapur Mandal,
Bahadurpally,
Hyderabad, Telangana 500043.
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