Company Name: Tech Mahindra
Job Role: Customer Support Associate
Experience: 0 – 5 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Noida, Ghaziabad, Delhi / NCR
Salary: Rs.2,00,000/- to Rs.3,50,000/-
Job Description:
Role & responsibilities
- Handle inbound and outbound customer calls professionally.
- Address and resolve customer queries, issues, and concerns with empathy and accuracy.
- Provide product/service information and support.
- Maintain detailed records of customer interactions.
- Work effectively in a fast-paced, rotational shift environment.
- Should be able to communicate well in English language.
Preferred candidate profile
- Excellent verbal communication skills in English (additional languages are a plus).
- Strong problem-solving and active listening skills.
- Ability to work flexible shifts.
- A customer-centric attitude and willingness to go the extra mile.
Perks and benefits
- Opportunity to work in a dynamic, technology-driven environment.
- One side cab facility in odd hours Shift.
- Professional growth and learning opportunities.
- A supportive team culture that values innovation and customer excellence.
How to Apply?
Interested candidates can drop their updated Resume on below mentioned email ID or can directly be Walk-in at below mentioned address:
Contact person: Anupam Pandey @ 7011087542, 9958210124-Daksh Malik, 8448603147-Diya Rawat, 9718316448 – Ankit Saxena, – (Available on WhatsApp also)
Walk-in Details:
Walk-in Date: 28th May to 5th June 2025
Time: 10.00 AM – 4.00 PM
Venue Details:
A6 Sector 64 Noida,
Tech Mahindra,
Opposite Sahara Chowk
(Nearest Metro Sec – 62).
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
