Company Name: Tech Mahindra
| Tech Mahindra Interview | Details Here |
| Tech Mahindra Walk-in | Details Here |
| Tech Mahindra Job Openings | Details Here |
Job Role: Customer Support Associate
Experience: 0 – 1 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Kolkata
Salary: Best in Industry
Job Description:
- Provide exceptional customer support through calls to resolve customer queries and concerns.
- Handle domestic voice process activities such as answering customer inquiries, addressing issues, and providing solutions.
- Work closely with internal teams to ensure seamless resolution of complex issues.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets set by the company for quality metrics like AHT, Shrinkage, Attrition etc.
Desired Candidate Profile
- 0-1 year of experience in BPO industry (customer support) preferred but not mandatory.
- Excellent communication skills in English language required; ability to work effectively in a fast-paced environment.
- Ability to adapt quickly to new processes and technologies; strong problem-solving skills essential.
Benefits
- Competitive salary and performance incentives
- Paid training and career growth opportunities
- Dynamic and inclusive work environment
- PF and ESIC
- Cab Facilities during odd hours.
Walk-in Details:
Walk-in Date: 9th to 18th April 2025
Time: 10.30 AM – 4.00 PM
Venue Details:
Tech Mahindra,
Tower-B, 3rd Floor, DLF 2,
Rajarhat, Newtown, Kolkata-700156
Landmark- Oppsosite of Gitanjali TCS.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
