Tuesday, April 29, 2025

Tech Mahindra Walk-in Drive for Freshers as Associate Positions

Company Name: Tech Mahindra

More Jobs in Tech Mahindra
Tech Mahindra Interview Details Here
Tech Mahindra Walk-in Details Here
Tech Mahindra Job Openings Details Here

Job Role: Customer Support Associate

Experience: 0 – 1 Years

Qualification: 12th, Any Graduate

Job Type: Full Time

Job Location: Kolkata

Salary: Best in Industry

Job Description:

WORK FROM HOME JOBS
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  • Provide exceptional customer support through calls to resolve customer queries and concerns.
  • Handle domestic voice process activities such as answering customer inquiries, addressing issues, and providing solutions.
  • Work closely with internal teams to ensure seamless resolution of complex issues.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet performance targets set by the company for quality metrics like AHT, Shrinkage, Attrition etc.

Desired Candidate Profile

  • 0-1 year of experience in BPO industry (customer support) preferred but not mandatory.
  • Excellent communication skills in English language required; ability to work effectively in a fast-paced environment.
  • Ability to adapt quickly to new processes and technologies; strong problem-solving skills essential.

Benefits

  • Competitive salary and performance incentives
  • Paid training and career growth opportunities
  • Dynamic and inclusive work environment
  • PF and ESIC
  • Cab Facilities during odd hours.

Walk-in Details:

Walk-in Date: 9th to 18th April 2025

Time: 10.30 AM – 4.00 PM

Venue Details:

Tech Mahindra,
Tower-B, 3rd Floor, DLF 2,
Rajarhat, Newtown, Kolkata-700156
Landmark- Oppsosite of Gitanjali TCS.

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