Company Name: Tech Mahindra
| Tech Mahindra Walk-in | Details Here |
| Tech Mahindra Noida Interviews | Details Here |
Job Role: Customer Support Executive
Experience: 0 – 5 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,50,000/- to Rs.5,50,000/-
Job Description:
Join our dynamic team at Tech Mahindra for exciting opportunities in UK-based International Voice and Chat processes. We’re looking for candidates with strong communication skills, customer focus, and flexibility to work in rotational shifts.
International Voice Process / UK Chat Process Customer Support Roles
Roles & Responsibilities:
We are hiring for two different customer support roles:
1. International UK Voice Process:
- Handle inbound/outbound calls for international customers
- Understand and resolve customer queries effectively via voice
- Deliver excellent service with clear and professional communication
- Ensure first-call resolution and customer satisfaction
- Should be comfortable working in rotational night shifts, (5 days a week, 2 rotational offs)
2. International UK Chat Process:
- Respond to customer inquiries via chat (non-voice)
- Resolve issues with clear, concise, and grammatically sound written communication
- Maintain high-quality service standards with timely responses
- Ability to handle multiple chats simultaneously
- Flexibility to work in UK rotational shifts, (5 days a week, 2 rotational offs)
Eligibility Criteria:
- Education: Undergraduates, Graduates, and Postgraduates
- Experience: Both Freshers and Experienced candidates can apply
- Excellent communication skills in English (verbal for voice, written for chat)
- Comfortable working night shifts (UK timing)
- Must not be pursuing regular education
- Should not have planned leaves for the first 3 months
Salary Details:
1. International Voice Process
Freshers: 3.5 LPA
Experienced: Up to 5.5 LPA
HR POC: Supriya
2. International Chat Process
Freshers: 2.4 LPA
Experienced: Up to 3.5 LPA
HR POC: Naveen Kumar
Additional Benefits:
- 2-way cab facility
- Professional work environment and global exposure
Walk-in Details:
Walk-in Date: 27th May to 4th June 2025
Time: 10.00 AM – 2.00 PM
Interview Address:
Tech Mahindra,
Bahadurpally Survey No 62,
TMTC SEZ 1A Qutubullapur mandal,
bahadurpally,
hyderabad , Telangana PIN 500043.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
