Company Name: Tech Mahindra
| Tech Mahindra Walk-in | Details Here |
| Tech Mahindra Noida Interviews | Details Here |
Job Role: Customer Support Executive
Experience: 0 – 5 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,50,000/- to Rs.5,50,000/-
Job Description:
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Join our dynamic team at Tech Mahindra for exciting opportunities in UK-based International Voice and Chat processes. We’re looking for candidates with strong communication skills, customer focus, and flexibility to work in rotational shifts.
International Voice Process / UK Chat Process Customer Support Roles
Roles & Responsibilities:
We are hiring for two different customer support roles:
1. International UK Voice Process:
- Handle inbound/outbound calls for international customers
- Understand and resolve customer queries effectively via voice
- Deliver excellent service with clear and professional communication
- Ensure first-call resolution and customer satisfaction
- Should be comfortable working in rotational night shifts, (5 days a week, 2 rotational offs)
2. International UK Chat Process:
- Respond to customer inquiries via chat (non-voice)
- Resolve issues with clear, concise, and grammatically sound written communication
- Maintain high-quality service standards with timely responses
- Ability to handle multiple chats simultaneously
- Flexibility to work in UK rotational shifts, (5 days a week, 2 rotational offs)
Eligibility Criteria:
- Education: Undergraduates, Graduates, and Postgraduates
- Experience: Both Freshers and Experienced candidates can apply
- Excellent communication skills in English (verbal for voice, written for chat)
- Comfortable working night shifts (UK timing)
- Must not be pursuing regular education
- Should not have planned leaves for the first 3 months
Salary Details:
1. International Voice Process
Freshers: 3.5 LPA
Experienced: Up to 5.5 LPA
HR POC: Supriya
2. International Chat Process
Freshers: 2.4 LPA
Experienced: Up to 3.5 LPA
HR POC: Naveen Kumar
Additional Benefits:
- 2-way cab facility
- Professional work environment and global exposure
Walk-in Details:
Walk-in Date: 27th May to 4th June 2025
Time: 10.00 AM – 2.00 PM
Interview Address:
Tech Mahindra,
Bahadurpally Survey No 62,
TMTC SEZ 1A Qutubullapur mandal,
bahadurpally,
hyderabad , Telangana PIN 500043.
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