Tech Mahindra is conducting a walk-in drive for freshers/exp as Customer Support Executive positions in the Noida locations. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Tech Mahindra
Job Role: Customer Support Executive
Experience: 1 – 5 Years
Qualification: 12th / Any Graduate
Job Type: Full Time
Job Location: Noida
Salary: Rs.3,75,000/- to Rs.4,25,000/-
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Job Description:
Role & responsibilities
- Resolve International customer queries Over Chat.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and Chat handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Preferred candidate profile
- Proven customer support experience or experience as a Client Service Representative.
- 35+ WPM Typing speed with 90+ Accuracy.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Perks and benefits
- Salary Up to 4.33 LPA (Salary is totally dependent over Experience)
- Both side cab
- Loyalty Bonus
- Incentives
For Any Further Query & for Active Response share me your updated CV over WhatsApp:- Aditya Choudhary (HR)- 8920936468 (Share CV on Whatsapp No Calls) (aditya.choudhary1@techmahindra.com).
Walk-in Details:
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Walk-in Date: 6th to 15th Oct 2025
Time: 11.30 AM – 5.30 PM
Interview Address:
Tech Mahindra Building 2,
Plot 131-133,
Noida Special Economy Zone,
Block A, Phase-2,
Noida, Uttar Pradesh 201305 (View on map).
Contact – ADITYA CHOUDHARY ( 8920936468 )
About Tech Mahindra:
Tech Mahindra is a leading Indian multinational technology company specializing in IT services and consulting. Established in 1986 as a joint venture between Mahindra & Mahindra and BT Group, it operates under the umbrella of the Mahindra Group and is headquartered in Pune, Maharashtra. As of March 2025, Tech Mahindra employs over 148,000 professionals across more than 90 countries, serving over 1,100 global clients
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
