Wednesday, June 4, 2025

Tech Mahindra Walk-in Drive – Fresher Career Interviews for 12th, Any Degree Candidates – Tech Mahindra Jobs

Company Name: Tech Mahindra

Job Role: Customer Support Associate

Experience: 0 – 1 Years

Qualification: Any Graduates

Job Type: Full Time

Job Location: Ahmedabad

Salary: Rs.1,75,000/- to Rs.2,25,000/-

Job Description:

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  • Handle phone calls with customer queries and provide resolution to end users on Ecommerce issues
  • Escalate priority issues per Client specifications to the immediate lead as applicable
  • Provide inputs on process changes and best practices.
  • Stay updated with new updates, process changes and updates.
  • Maintain Exemplary Attendance and Punctuality

Key Deliverables (KRA Measure)

  • Provide exemplary customer satisfaction
  • Meet quality standards on all handled contacts
  • Resolve issues/queries from customers in a timely manner
  • Look for opportunities to reduce dispatch/returns
  • Complete 9 hours of staffed time on all rostered days
  • Rotational Shift & Rotational week off (6 Days working) 24/7 Working environment
  • CAB: One Way CAB only at Night Shift
  • Experience: Freshers & Experienced both can apply
  • ED Qualification: 12th Pass Minimum (No Pursuing candidate)
  • Language proficiency required: Excellent Communication Skills in ENGLISH & HINDI

Walk-in Details:

Walk-in Date: 2nd to 6th January 2025

Time: 10.00 AM – 5.00 PM

Venue Details:

Tech Mahindra – Stratum @ Venus Grounds,
Jhansi Ki Rani, Surendra Mangaldas road,
Satellite Rd, Nehru Nagar,
Ahmedabad, Gujarat 380015.

Bank Direct Openings:

HDFC Bank - Openings ICICI Bank - Openings Axis Bank - Openings

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