Royal Datamatics Walkin Interviews. The Candidates who are interested to get job in Royal Datamatics can attend the interview. Selected candidates will be assigned as Technical Support Engineer Positions in Delhi NCR Location. Check complete job description & Eligibility below before attending Royal Datamatics Walkin Interviews. Also, attend the walkin as per the scheduled date and time.
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|Company Name||Royal Datamatics Pvt Ltd|
|Job Location||Delhi NCR|
|Job Role||Technical Support Engineer|
|Employment Type||Permanent Job, Full Time|
|Functional Area||IT Software – Application Programming, Maintenance|
|Industry||IT-Software, Software Services|
About Company : We are a 20 years old software services company that provides development and implementation services for US and Indian Corporates. Our flagship ERP product – APPS is recognized as one of the best software solutions for the textile industry. In addition to this we do extensive E-commerce and web based application design and development work for US based companies.We have tie-up with a US services firm to provide offshore technical support and system administration services.
Our other ERP product – Bluekaktus is an easy to use cloud-based platform that is highly flexible, scalable and specialized to meet the needs of the fashion industry. It offers an end to end solution to the global fashion supply chain right from the retail customer to the manufacturer.
Job Description :
Roles and Responsibilities
We are looking for freshers to train them on our software product and start working as a Technical Support Executive in the Industry. After the training period the person will be able to deliver the following responsibilities:
He/She will be able to:
> Provide technical support to end-users via Phone & remote support.
> Improved communication / interactive skills.
> Gain basic Knowledge on System Administration and Network Administration.
> Work with clients/employees to identify their requirements and complaints.
> Identify issues and assign them to appropriate stakeholders.
> Create and manage support cases according to all severity levels.
> Follow up on open support cases and provide timely updates to clients.
> Update self-help documents to fix problems and full-fill the requirements.
> Follow up and make scheduled call backs if necessary.
Desired Candidate Profile
We are looking for someone who is energetic, passionate & self driven. Candidate would directly support to the client.
Perks and Benefits
Apply Mode : Walkin
Walkin Date : 9th to 16th September 2020
Walkin Time : 10:00 AM to 4.00 PM
Venue Details :
Okhla Industrial Area,
Phase-1, New Delhi-110020
Contact Person : Amit Dogra
Location Wise Walkin Interviews :