Company Name: TESCO
Job Role: Associate
Experience: 0 – 3 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.3,00,000/- to Rs.5,00,000/-
Interview Date: 24th to 29th January 2025
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Job Description:
We are seeking a dynamic and detail-oriented Colleague Help Desk Associate to provide exceptional support to employees by resolving queries related to payroll, benefits, absence management, and HR policies. The ideal candidate will have excellent communication skills, proficiency in Excel, and strong numerical abilities.
Key Responsibilities:
- Payroll (e.g., basic contract details, tax deductions, etc.).
- Employee Benefits and related entitlements.
- Absence Management processes.
- HR Policies and general guidelines.
- Maintain accurate records of all queries and resolutions in the helpdesk system.
- Collaborate with relevant departments to escalate and resolve complex issues efficiently.
- Ensure timely follow-up and closure of employee concerns.
- Provide guidance to employees on using self-service portals or tools for routine queries.
- Generate and analyze basic reports using Excel as required.
Required Qualifications:
Education: Graduate or Postgraduate in any discipline.
Skills:
- Excellent verbal and written communication skills.
- Strong proficiency in Microsoft Excel and aptitude for calculations.
- Good understanding of HR functions and policies (preferred).
Behavioural Attributes:
- Strong problem-solving abilities.
- Attention to detail and a commitment to accuracy.
- Ability to handle confidential information with integrity.
Walk-in Details:
Walk-in Date: 24th to 29th January 2025
Time: 11.30 AM – 3.30 PM
Venue Details:
No.8, 2nd Floor,
Samsung Plaza,
Outer Ring Rd,
Next To Vodafone,
BTM 2nd Stage,
Bengaluru, Karnataka 560076.