Company Name: TESCO
Job Role: Technical Support Officer
Experience: 0 – 4 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.3,00,000/- to Rs.5,50,000/-
Job Description:
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We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates. If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you!
Key Responsibilities:
- Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.)
- Resolve issues related to software installation, system configuration, and performance
- Deliver excellent customer service by communicating effectively and addressing client concerns professionally
- Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
- Log and document all technical issues in ticketing systems and escalate complex issues when necessary
- Provide step-by-step instructions to customers to resolve technical problems
- Ensure a high level of customer satisfaction through timely issue resolution
Skills & Qualifications:
- Graduate in any discipline (freshers are welcome)
- Strong knowledge of Microsoft technologies (Windows, Office, etc.)
- Excellent oral and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and troubleshooting abilities
- Willingness to work in shifts
Why Join Us?
- Competitive salary package
- Growth opportunities within the company
- Training and development programs
- A supportive and collaborative work environment
Regards,
Sheez :7829336202
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 25th to 28th April 2025
Time: 11.30 AM – 4.00 PM
Venue Details:
No.8, 2nd Floor,
Samsung Plaza, Outer Ring Rd,
Next To Vodafone, BTM 2nd Stage,
Bengaluru, Karnataka 560076.
Hot Openings:
