Company Name: Wipro
Job Role: Associate
Experience: 0 – 2 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Thane, Navi Mumbai, Dombivli
Salary: Best in Industry
Interview Date: 27th January 2025
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Job Description:
- Acquire process knowledge from SME (Internal/Client) & be process certified.
- Participate and successfully complete role related training programs.
- Responsible for appropriately managing assigned tasks
- Responsible for processing transactions of low complexity.
- Ensure consistent productivity & accuracy as per team requirements.
- Ensure timely and accurate service delivery as per client SLAs and adherence to client contractual commitments
- Provide prompt responses to queries from Internal or External stakeholders
- Follow Data Privacy and Code of Conduct standards
- Ensure compliance to Time Recording guidelines
- Adherence to floor policies, team schedule and leave plans.
Competencies
- Be committed to perform the job to the highest possible standard
- Ask questions and show keenness to understand client perspective
- Meet timelines with minimal or no escalation
- Demonstrate responsiveness to client needs and requests
- Listen intently and ask questions to clarify understanding
- Understand given data and structure further communication based on the understanding
- Work well with colleagues from different parts of the organization.
- Make changes in own way of working for the benefit of the client, organization and other relevant stakeholders.
- Seek and analyze data and information pertaining to the issue at hand
- Display a sense of urgency in accomplishing goals and takes actions to ensure results.
- Demonstrate eagerness to learn on the job
- Apply learned concepts and skills on the job with guidance
- Seek necessary help to deliver results in new and ambiguous situations
- Clearly understand work expectations & prioritize critical activities
Education & Skills
- Bachelors Degree in any field
- Work experience of 6-36 months
- Good written & verbal (English) communication skills
- Working knowledge of computer applications including Excel & Word
- Typing Speed of minimum 25 WPM & 90% Accuracy
Work Conditions
- Flexibility to work graveyard shift timings- 9PM to 6.30AM
- Occasional extended work hours to meet business needs
- Mobility across client teams
- One side transport will be provided
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 27th January 2025
Time: 2.00 PM – 4.00 PM
Gigaplex Building 3,
3rd floor, Airoli West,
near patni ground.T.5,
MIDC, Airoli – 400708.
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