Sunday, June 1, 2025

Wipro Walk-in Drive for Freshers as Technical Support Positions

Company Name: Wipro

Job Role: Technical Support

Experience: 1 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Rs.2,00,000/- to Rs.3,25,000/-

Job Description:

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Key Responsibilities:

  • Identify, Assist and resolving basic technical issues.
  • Provide customer support via phone calls for international customers, in multiple languages.
  • Troubleshoot customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up.
  • Utilize computing and technical expertise to respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company.

Requirements:

  • Strong english communication and interpersonal skills.
  • Patience and problem-solving attitude.
  • Prior experience in customer service (Voice, Semi Voice, Blended) is mandatory.
  • International customer calling experience will be an added advantage.
  • Immediate joiners/ 10days NP.

Required Document’s:

Please carry below document’s without fail.

  • Updated Resume
  • Govt Proof
  • Experience documents ( offer letter, payslips, experience letter)

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 12th May 2025

Time: 10.00 AM to 12.00 AM

Venue Location:

Wipro Gachibowli Campus,
Gate no-1 ( Vendor gate ),
ISB Rd, Nanakaramguda,
Wipro Circle,
Hyderabad, Telangana, 500032.

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