Friday, May 9, 2025

Wipro Walk-in Drive for Freshers/Exp as Associate Analyst Positions

Company Name: Wipro

Job Role: Associate Analyst

Experience: 0 – 3 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Gurugram

Salary: Not Disclosed

Job Description:

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  • Medium level process complexity processing or analytical skills in more complex environments
  • Low level of discretion and decision making within a decision framework.
  • Mostly rules-based processing but with some judgement applied
  • Able to follow standard processes but understand variations from process i.e. BS Recs
    Ability to meet tight deadlines.
  • Good interpersonal and customer service skills
  • Excellent understanding of Insurance Industry for experienced colleagues
  • Proficient in MS-Office (preferably Excel)
  • Project management
  • Quality management
  • Results driven.
  • Foster teamwork
  • Giving feedback
  • Provides an administrative support service within specified guidelines and Aviva brand values.
  • Responds to customers enquiries where basic analysis and the provision of information is needed to resolve the issue, escalating where necessary.
  • Gains the trust of the customer through the provision of accurate and timely information and support services.
  • Records all information accurately on appropriate systems.
  • Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.

Good to have experience:

  • Solves straightforward problems.
  • Analyses possible solutions within agreed guidelines.
  • Delivers quality service to customers within a process or product area.
  • Works under the supervision of a more experienced team member and will refer decisions for support and guidance.

Relevant Experience

  • Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
  • Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
  • Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
  • Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
  • Adhere compliance and generate control reports.
  • Generate statutory reporting per country requirement.
  • Audit Management – Active participation in internal/external audits.
  • Escalation management
  • Generating scheduled/ ad-hoc reports

Trainable Skills:

  • Neutral Voice and Accent and call management
  • UK Saving and Retirement Industry Skills
  • Process Knowledge

Working Conditions

UK Shifts (5 days working)

Education Skills

  • Graduate (Tech/ Non-Technical background)
  • Technical (BE/B.Tech) & MBA graduates considered with min 6 months of International Voice Experience

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 10th May 2025

Time: 11.00 AM to 2.00 PM

Venue Location:

Building 2,
Candor Techspace, IT/ITES, SEZ,
Tikri, Sector-48,
Gurgaon – 122001.

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