Wipro is conducting a walk-in drive for freshers/exp as Network Engineer & Customer Support Associate positions in Pune location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.

Company Name: Wipro

Job Role: Network Engineer & Customer Support Associate

Experience: 0 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Pune

Salary: Rs.2,25,000/- to Rs.6,00,000/-

Job Description:

1. Network Engineer: Exp 2-5 Years

• Technical Expertise – Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support.
• Knowledge of Cisco hardware, Nexus, Catalyst and WLAN.
• Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements.
• Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus)
• Undertaking data network fault investigations in local and wide area environments, using information from multiple sources
• Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements.
• Leads and supports Networking and Facility Projects
• Ability to handle multiple projects simultaneously.
• Configuration of routing and switching equipment.
• Remote support of on-site engineers and end users/customers during installation.
• Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality.
• Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits.

Preferred candidate profile:

• CCNA Global certificate or training
• Hands on experience in firewall
• Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices.
• ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products.
• Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills

2. Customer Support Associate: 0-2 Years

Roles & Responsibilities

• Freshers / Experienced Candidates with Good Communication Skills.
• Knowledge Of Basic Computer Operations
• Excellent Listening and Speaking Skills
• Excellent Analytical & Multitasking Skills
• Experience Of Working on Excel Data Driven Modules
• Work From Office with Rotational Shift Timings
• Candidates Should Have Good English
• UK Shifts, With Major Night Shift
• Excellent Email Writing Skills

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 6th to 15th Nov 2025

Time: 11.00 AM to 2.30 AM

Interview Address:

Wipro Technologies,
Hinjewadi Phase 2, Plot 31,
Rajiv Gandhi IT Park Hinjewadi,
Pune, Maharashtra 411057.

About Wipro:

Wipro Ltd. is a global IT, consulting, and business process services company. It was founded in 1945 as Western India Vegetable Products Limited and has since diversified into the IT sector. Today, Wipro is a multinational corporation with operations in over 65 countries and over 230,000 employees.