Tuesday, June 3, 2025

3i Infotech Walk-in Drive for Freshers as Customer Care Positions – BPO Jobs

Company Name: 3i Infotech

Job Role: Customer Care

Experience: 0 – 5 Years

Qualification: 12th, Any Graduate

Job Type: Full Time

Job Location: Mumbai, Navi Mumbai

Salary: Best in Industry

Job Description:

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  • Handle inbound customer queries related to remittances, currency exchange, bill payments, and other financial services offered by the Exchange.
  • Provide accurate and up-to-date information regarding products, services, and regulatory requirements.
  • Effectively resolve customer issues or complaints while maintaining compliance with Company and Bank guidelines.
  • Ensure that all interactions are logged accurately in the system, with proper documentation of customer details.
  • Strive to deliver a high level of customer satisfaction by addressing inquiries with clarity and professionalism.
  • Meet performance targets such as call handling time, customer satisfaction, and first-call resolution.
  • Manage customer inquiries and requests via email by responding promptly and professionally to customer

Walk-in Details:

Walk-in Date: 14th to 19th April 2025

Time: 11.00 AM to 6.00 PM

Venue Details:

3i Infotech Ltd,
Tower # 5, 4th Floor,
International Infotech Park,
above Vashi Railway station, Vashi,
Navi Mumbai – 400 703.

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