Company Name: 3i Infotech
Job Role: Customer Care
Experience: 0 – 5 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Mumbai, Navi Mumbai
Salary: Best in Industry
Job Description:
| Data Entry | Rs.3,00,000/- Lakhs | Apply Here |
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| React Developer | Rs.4,00,000/- to 6,00,000/- Lakhs | Apply Here |
| .Net Backend Developer | Rs.18,00,000/- Lakhs | Apply Here |
| React JS Developer | Rs.10,00,000/- to 15,00,000/- Lakhs | Apply Here |
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| Developer | Not Disclosed | Apply Here |
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| Graphic Designer | Rs.2,40,000/- to 3,00,000/- Lakhs | Apply Here |
- Handle inbound customer queries related to remittances, currency exchange, bill payments, and other financial services offered by the Exchange.
- Provide accurate and up-to-date information regarding products, services, and regulatory requirements.
- Effectively resolve customer issues or complaints while maintaining compliance with Company and Bank guidelines.
- Ensure that all interactions are logged accurately in the system, with proper documentation of customer details.
- Strive to deliver a high level of customer satisfaction by addressing inquiries with clarity and professionalism.
- Meet performance targets such as call handling time, customer satisfaction, and first-call resolution.
- Manage customer inquiries and requests via email by responding promptly and professionally to customer
Walk-in Details:
Walk-in Date: 14th to 19th April 2025
Time: 11.00 AM to 6.00 PM
Venue Details:
3i Infotech Ltd,
Tower # 5, 4th Floor,
International Infotech Park,
above Vashi Railway station, Vashi,
Navi Mumbai – 400 703.
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