Company Name: 3i Infotech
Job Role: Customer Care
Experience: 0 – 5 Years
Qualification: 12th, Any Graduate
Job Type: Full Time
Job Location: Mumbai, Navi Mumbai
Salary: Best in Industry
Job Description:
- Handle inbound customer queries related to remittances, currency exchange, bill payments, and other financial services offered by the Exchange.
- Provide accurate and up-to-date information regarding products, services, and regulatory requirements.
- Effectively resolve customer issues or complaints while maintaining compliance with Company and Bank guidelines.
- Ensure that all interactions are logged accurately in the system, with proper documentation of customer details.
- Strive to deliver a high level of customer satisfaction by addressing inquiries with clarity and professionalism.
- Meet performance targets such as call handling time, customer satisfaction, and first-call resolution.
- Manage customer inquiries and requests via email by responding promptly and professionally to customer
Walk-in Details:
Walk-in Date: 14th to 19th April 2025
Time: 11.00 AM to 6.00 PM
Venue Details:
3i Infotech Ltd,
Tower # 5, 4th Floor,
International Infotech Park,
above Vashi Railway station, Vashi,
Navi Mumbai – 400 703.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
