HCLTech is conducting a walk-in drive for Freshers as Technical Support Analyst Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Company Name: HCLTech

Job Role: Technical Support Analyst

Experience: 1 – 6 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Perks & Benefits:

• Shift Timings: Rotational Shifts
• Working Days: 5 Days (Work from Office)
• Week Offs: Saturday & Sunday Fixed Off
• Cab Facility: Both Sides (chargeable)
• Employment Type: Full-Time

Job Profile Responsibilities

• Minimum 1 year of hands-on experience in CHAT channel in customer care or technical troubleshooting process
• Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
• Open to working in 24/7 rotational shifts, including night shifts and weekends.
• Prior experience or understanding of the advertising ecosystem, including buy-side (advertisers, agencies) or sell-side (publishers, SSPs) platforms.
• Familiarity with campaign management, performance marketing, and digital advertising tools is a plus.

Required Technical Skills

• Basic knowledge of web page designing, HTML, CSS and JavaScript.
• Proficient in multitasking and prioritizing tasks to meet deadlines.
• Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
• Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
• Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.

Communication Skills

• Excellent communication, organization, and client-facing skills.
• Effective feedback delivery tailored to analysts’ skills and tenure.

General Requirements for All Roles

• Shift: US Shifts (Night Shifts)
• Customer Service Skills: Empathy, ownership, and sincerity are crucial.
• Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)

Apply Mode: Walk-in

Walk-in Details:

Walk-in Date: 11th October 2025

Time: 10.30 AM – 3.00 PM

Interview Address:

Advance Business Hub,
An Ascendas IT Park,
Building H-01B, Phase 2,
HITEC City, Hyderabad, Telangana 500081.

About HCLTech:

HCL Technologies Limited, commonly known as HCLTech, is a leading Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Founded in 1976 by Shiv Nadar, HCLTech was spun off from HCL Enterprise in 1991 to focus on software and technology services.