Company Name: Mphasis
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Job Role: Customer Service Associate
Experience: 1 – 3 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore
Salary: Rs.1,00,000/- to Rs.4,25,000/-
Job Description:
Eligibility Criteria:
- Min. 1 Year of relevant US Mortgage Origination Experience required – Loan setup, Income calculation, Asset management, PAR exp. will be an added advantage.
- Should be flexible with 24*7 shifts – Rotational offs.
- Immediate joining or maximum within 30 days.
- Transport facility available.
Job Summary:
The Mortgage Origination (Loan Processor) will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Essential Job Functions:
- Verify loan quality as per US requirements and lender guidelines and set up the loan for UW
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Review and analyze all necessary documentation, including borrower docs and third-party docs
- Interpret policies while analyzing applicant information, property and documentation
- Comprehensive understanding of credit underwriting guidelines
Requirements:
- Minimum 1 year experience in US Residential Mortgage in Pre UW/ File Set up with excellent knowledge of Income and Asset Guidelines
- Excellent customer service and written and verbal communication skills
- Detail oriented and excellent organizational skills
- Quick learner to keep up with the fast paced mortgage industry
- Able to prioritize multiple tasks and manage time
- Problem-solver with strong analytical skills
- Adheres to directives, procedures, and standards
- Ability to work in a paperless environment
- Computer proficiency including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
- Flexible to work in 24/7 process including night shifts and weekends
Walk-in Details:
Walk-in Date: 29th November 2024
Time: 10.00 AM – 3.00 PM
Venue Details:
Bagmane World Technology Centre,
WTC 4, 4th Floor,
K. R. Puram Marathahalli Ring Road,
Doddenekundi,
Bangalore 560048.
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