Job Title: Solution Manager
City: Bengaluru, Chennai, Pune, Gurugram, Mumbai
State/Province: Haryana, Karnataka, Maharashtra, Tamil Nadu
Posting Start Date: 4/23/26
We are looking for a proactive and technically skilled associate with 3–7 years of experience in Cloud / Infrastructure / Digital Workplace Services. The ideal candidate should possess good communication and collaboration skills to work closely with various stakeholders to drive solutioning activities, contributing to RFPs, client workshops, and strategic initiatives. A willingness to stretch, learn continuously, and help drive the organization’s growth is essential. Certifications in cloud platforms or IT architecture frameworks are a plus.

Key Responsibilities:

Solution Design & Architecture:
Collaborate and help design scalable, secure, and cost-effective cloud and infrastructure solutions aligned to customer needs.
Prepare solution response artefacts and effort estimates.
Pre-Sales & Customer Engagement:
Collaborate with Sales, Bid Management, and Delivery teams during RFP/RFI responses, orals, and customer presentations.
Participate in client workshops and translate business requirements into technical solutions.
Collaboration & Enablement:
Work with cross-functional teams including service delivery, engineering, and partner ecosystems to ensure solution feasibility and completeness.
Support knowledge sharing, reusability of assets, and continuous improvement initiatives.
Innovation & Agility:
Stay updated on emerging trends in Cloud, Infrastructure, and Workplace technologies (Azure, AWS, GCP, M365, VDI, Intune, etc.).
Be agile and ready to stretch beyond core responsibilities to support strategic initiatives and organizational growth.
Required Skills & Experience:

3–7 years of experience in IT Infrastructure, Cloud, and/or Digital Workplace domains.
Understanding of modern enterprise IT environments including IT Infrastructure, automation, endpoint management, and hybrid IT.
Familiarity with ITIL processes
Prior exposure to solutioning, pre-sales, or client-facing technical roles will be a plus
Job Description:
Job Description
Role Purpose

The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client.

Do

Prepare a winning solution for the fulfill the requirements of the client
Requirement Understanding, Data Gathering & Solution Design
Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers’ demands/requirements
Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client
Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP
Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines
Performs final electronic layout and formatting as well as production of hard copies as required
Follow up with sales team post submission of RFP response
Co-ordination and Support to Internal Teams
Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements
Work with sales team proactively and provide support for 2nd and 3rd level customer meetings.
Prepare a list of questions and of information/material needed to create the proposal
Include standard or approved proposal language for legal sections according to company policy
Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions
Work with internal marketing team and external vendors for the purpose of proposal creation
Support the marketing team and create specific client dockets, collaterals, mailers etc.
Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted

͏Effective Project Management
Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document
Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production
Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document
Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution
Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc.
Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners.
Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule.
Update the sales team and other stakeholders on a regular basis on the progress of the proposal
Stakeholder Interaction & Management
Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc.
Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages
Ensures communication among all parties throughout the proposal process
Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track
Reach out to the below mentioned internal teams during proposal creation:

͏
Deliver

No. Performance Parameter Measure
1. Process & Performance Zero non-conformance on timelines with respect to the client/ stakeholder requirements
%Winning solutions created
Support on pipeline generation

2. Client No. of RFP/Proposals/Solutions submitted
%conversion rate from proposal to contract

͏
We are looking for a proactive and technically skilled associate with 3–7 years of experience in Cloud / Infrastructure / Digital Workplace Services. The ideal candidate should possess good communication and collaboration skills to work closely with various stakeholders to drive solutioning activities, contributing to RFPs, client workshops, and strategic initiatives. A willingness to stretch, learn continuously, and help drive the organization’s growth is essential. Certifications in cloud platforms or IT architecture frameworks are a plus.

Key Responsibilities:

Solution Design & Architecture:
Collaborate and help design scalable, secure, and cost-effective cloud and infrastructure solutions aligned to customer needs.
Prepare solution response artefacts and effort estimates.
Pre-Sales & Customer Engagement:
Collaborate with Sales, Bid Management, and Delivery teams during RFP/RFI responses, orals, and customer presentations.
Participate in client workshops and translate business requirements into technical solutions.
Collaboration & Enablement:
Work with cross-functional teams including service delivery, engineering, and partner ecosystems to ensure solution feasibility and completeness.
Support knowledge sharing, reusability of assets, and continuous improvement initiatives.
Innovation & Agility:
Stay updated on emerging trends in Cloud, Infrastructure, and Workplace technologies (Azure, AWS, GCP, M365, VDI, Intune, etc.).
Be agile and ready to stretch beyond core responsibilities to support strategic initiatives and organizational growth.
Required Skills & Experience:

3–7 years of experience in IT Infrastructure, Cloud, and/or Digital Workplace domains.
Understanding of modern enterprise IT environments including IT Infrastructure, automation, endpoint management, and hybrid IT.
Familiarity with ITIL processes
Prior exposure to solutioning, pre-sales, or client-facing technical roles will be a plus

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