Company Name: Genpact
Job Role: Customer Success Associate
Experience: 0 – 1 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Best in Industry
Job Description:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Minimum qualifications
- Graduate (Any Discipline except law)
- ONLY Freshers are eligible
- Candidate should be able to Read/speak/comprehend in Hindi and English languages
Preferred qualifications
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk-in Details:
Walk-in Date: 18th January 2025
Time: 10.30 AM – 4.30 PM
Interview Address:
ICA Edu Skills; 2nd Floor,
LIG 115, Avanti Vihar Rd,
opposite to Anandi Library, Kavita Nagar,
Anand Vihar, Geetanjali Colony,
Shankar Nagar, Raipur, Chhattisgarh 492001.
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