Company Name: HCLTech
Job Role: Functional Consultant
Experience: 5 – 10 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
Job Description:
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- This is SAP Customer Engagement Manager position which is elevated role as per career progression/ path for SAP Basis consultant who would like to become SDM/ Account Manager/ Service Manager in their career journey. Primary role/ responsibility for this role is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.
- DCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning OR any maintenances (planned/ unplanned)
- DCEM team member works very closely with SAP IAE, CAA, TSM, CDM teams to ensure Customer has all necessary guidance, information needed for their SAP Landscape functioning & planning (Refer detailed Roles & Responsibilities below)
- SAP RISE Platform offers all latest SAP Technologies (Products) with options for customer to select their own Hyperscaler (AWS, Azure or GCP).
- This role is Customer facing and will require to join meetings, answer technical queries from customer team & present assessments.
- Since it is an Engagement Manager role so there is no expectation from the resource to perform any hands-on work.
Technical Skill Set required to perform above tasks:
- Technical expertise in SAP Basis area with minimum of 5+ years of experience.
- 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management).
- Good understanding & hands-on experience required in S/4 HANA Application & HANA database.
- Experience in SAP Upgrade & Migration (OS/DB) is mandatory.
- Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus.
- Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed.
Scope for the career
- Have a scope of learning new technologies on SAP Products (S/4HANA, HANA Database, MDG, SaaS Products (Ariba, Salesforce etc.) & Cloud (AWS, Azure OR GCP)
- Will have access to all SAP internal training & learning materials to gain knowledge in latest technologies.
- Will gain exposure to all latest build architectures in one single place/ position which will be valuable/ useful in future. Generally this exposure is not available in any regular SAP Basis position.
- Will not be assigned/ dedicated to one single customer but will engage with Multiple customers in various Industries to gain knowledge about different SAP Landscape setups, Delivery processes & Challenges.
- Will rotate in different internal SAP DCEM COE (Migrations, Upgrade, Escalation, Go-Live etc.)
Walk-in Details:
Walk-in Date: 18th January 2025
Time: 11.00 AM – 4.00 PM
Interview Address:
HCLtech 8th Floor Unit-B ITPL,
Aviator Building,
Whitefield Road,
SEZ, Whitefield,
Bengaluru, Karnataka 560066.
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