Company Name: Wipro
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Job Role: Support Analyst
Experience: 0 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Pune
Salary: Rs.3,00,000/- to Rs.3,50,000/-
Job Description:
- Must be an graduate fresher ( with all graduation marksheets)
- Should be comfortable to work in rotational shifts ( including night shifts )
- Excellent English communication skills and technical skills.
- Should be okay to work from office.
Responsibilities:
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
Apply Mode: Walk-in
Walk-in Details:
Walk-in Date: 25th Feb 2025
Time: 10.00 AM – 1.00 PM
Interview Address:
Plot No.31 MIDC,
Hinjawadi Phase 2 Rd,
Hinjawadi Rajiv Gandhi Infotech Park,
Hinjawadi, Pune, Maharashtra 411057.
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