Company Name: IndusInd Bank
Job Role: Customer Service Executive
Experience: 2 – 7 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Mumbai
Salary: Rs.1,25,000/- to Rs.5,00,000/-
Job Description:
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Eligibility Criteria:
- Occupancy and adherence should be 85% and 95% respectively for last 3 months.
- Excellent communication skills.
- Flexible to work in different shifts/rotational week-offs.
- Female employees should be free from cosmetic allergies.
- Reporting To : Team Leader Video Branch
Job Profile:
- Handle Video calls in an efficient manner and ensure customer delight through exceptional service
- Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
- You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
- Should be a team player and flexible with work patterns
- To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
- Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
- Maintain and adhere to compliance guidelines
- Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
- Capture problem indicators, highlight and suggest improvements
Walk-in Details:
Walk-in Date: 31st May to 8th June 2025
Time: 10.30 AM – 4.30 PM
Interview Address:
IndusInd Bank Ltd,
Solitaire Corporate Park,
Guru Hargovindji Marg Building No. 8,
3rd floor, Andheri Kurla Road,
Andheri (E), Mumbai – 400093.
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