Company Name: Apollo Hospitals
Job Role: Customer Support Associate
Experience: 1 – 5 Years
Qualification: Any Graduate
Job Type: Full Time
Job Location: Hyderabad
Salary: Rs.2,50,000/- to Rs.3,25,000/-
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Job Description:
Qualifications:
- Any Graduate or Intermediate
- Freshers and Experienced (05 years in Voice Process)
Job Responsibilities:
- Identify customers needs, clarify information, research issues, and provide solutions
- Follow communication scripts for different topics
- Build sustainable relationships and go the extra mile to engage customers
- Keep accurate records of all conversations in the call centre database
- Coordinate with various teams to ensure smooth service delivery
Requirements:
- Prior experience in customer support (preferred)
- Strong phone & verbal communication skills with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, prioritize, and manage time effectively
- Good typing speed
- Flexibility to work rotational shifts (Note: no night shift for female candidates)
- Own transportation
Mandatory Documents:
- Updated Resume
- Aadhar Copy
How to Apply:
WhatsApp your updated resume: +918121015279
Email: Jagadeesh_ch@apollohospitals.com
Walk-in Details:
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Walk-in Date: 3rd to 4th July 2025
Time: 9.30 PM to 1.30 PM
Interview Address:
Krishe Saffire Building,
9th Floor, MSR Block,
Hitech City Main Rd,
Hyderabad, Telangana 500081
Contact – Jagadeesh ( 8121015279 )
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About Apollo Hospitals:
Apollo Hospitals was established in 1983 by Dr. Prathap C Reddy, renowned as the architect of modern healthcare in India. As the nation’s first corporate hospital, Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country.
Apollo Hospitals has emerged as Asia’s foremost integrated healthcare services provider and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The Group also has Telemedicine facilities across several countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing and Hospital Management and a Research Foundation. In addition, ‘ASK Apollo’ – an online consultation portal and Apollo Home Health provide the care continuum.
Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
