Company Name: Apollo Hospitals

Job Role: Customer Support Associate

Experience: 0 – 5 Years

Qualification: Any Graduate

Job Type: Full Time

Job Location: Hyderabad

Salary: Best in Industry

Job Description:

Eligibility:

• Qualification: Intermediate or Any Graduate
• Freshers with excellent communication skills
• Experienced candidates: Minimum 1 year in Voice Process preferred

Mandatory Documents:

• Updated Resume
• Aadhar Card Copy

Job Responsibilities:

• Understand customer needs, clarify queries, research issues, and provide appropriate solutions.
• Follow predefined communication scripts when required.
• Build strong customer relationships and ensure high satisfaction by going the extra mile.
• Maintain accurate and detailed records of customer interactions in the call center system.
• Coordinate with internal teams to ensure smooth service and resolution.

Requirements:

• Prior experience in a customer support role is preferred.
• Strong communication skills in English and Hindi (fluency is mandatory).
• Excellent phone etiquette, active listening, and customer service orientation.
• Ability to multitask, prioritize, and manage time efficiently.
• Flexible to work in rotational shifts.
• Good typing and documentation skills.

Note:

• Excellent fluency in English & Hindi is mandatory.
• Interested candidates can share their resume via WhatsApp: 8121015279

Walk-in Details:

Walk-in Date: 2nd to 6th Dec 2025

Time: 9.30 AM to 12.30 PM

Interview Address:

MSR BLOCK 9th Floor,
Krishe Sapphire, HITECH CITY,
MAIN RAOD,MADHAPUR,
Hyderabad, Telangana, India.

Contact – Jagadeesh ( 8121015279 )

About Apollo Hospitals:

Apollo Hospitals was established in 1983 by Dr. Prathap C Reddy, renowned as the architect of modern healthcare in India. As the nation’s first corporate hospital, Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country.
Apollo Hospitals has emerged as Asia’s foremost integrated healthcare services provider and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The Group also has Telemedicine facilities across several countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing and Hospital Management and a Research Foundation. In addition, ‘ASK Apollo’ – an online consultation portal and Apollo Home Health provide the care continuum.