Cognizant is conducting a walk-in drive for freshers/exp as Customer Support Executive positions in Bangalore Location. This opportunity is open to all graduates. For more details regarding the walk-in interview, including the specific venue and timing, please refer to the additional sections provided.
Company Name: Cognizant
Job Role: Customer Support Executive
Experience: 1 – 5 Years
Qualification: Any Graduates
Job Type: Full Time
Job Location: Bangalore
Salary: Best in Industry
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Job Description:
- We are seeking a detail-oriented and proactive Email Support Agent to join our Trust and
Consumer Support (TCS) operations team. In this role, you will be responsible for
reviewing, analyzing, and resolving member queries and complaints received via email. - You will ensure timely and professional responses while upholding our commitment to
safety, compliance, and quality service standards. - This position requires a strong customer service mindset, attention to detail, and the ability to work effectively in a dynamic, fast-paced environment.
Key Responsibilities
- Handle member queries, reports, and complaints received via email with empathy
and professionalism. - Review and investigate issues related to account safety, trust, and policy compliance.
- Ensure adherence to defined processes, workflows, and quality standards.
- Collaborate with internal teams for complex case resolutions.
- Maintain accurate documentation and case notes in system tools.
- Meet or exceed performance metrics including response time, quality, and member satisfaction.
- Identify trends or recurring issues and escalate them appropriately for process improvement.
- Uphold confidentiality and compliance standards at all times.
- Demonstrate a growth mindset by actively participating in training, feedback
sessions, and performance reviews.
Apply Mode: Walk-in
Walk-in Details:
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Walk-in Date: 7th March 2026
Time: 9.30 AM to 12.30 PM
Interview Address:
Chennai Venue:
Cognizant,
F3 building,
Manyata Business Park,
Nagawara, Outer ring road,
Bangalore.
Contact – Aditya
About Cognizant:
Cognizant Technology Solutions is a leading global IT services and consulting firm headquartered in Teaneck, New Jersey, USA. Originally founded in 1994 in Chennai, India, as an in-house technology unit of Dun & Bradstreet, it became an independent entity in 1996 and went public in 1998. The company is listed on NASDAQ under the ticker symbol CTSH and is a component of the NASDAQ-100 and S&P 500 indices .
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Tips for Attending Walk-In Interviews
Walk-in interviews are a golden opportunity for jobseekers to secure a job without the long wait of traditional interview processes. However, with many candidates competing for the same position, it's crucial to make a strong and positive impression. Here are some valuable tips to help you stand out and succeed in your next walk-in interview.
1. Do Your Homework
Even though walk-ins are often spontaneous, take time to research the company, its services, and the role you're applying for. This shows your genuine interest and helps you tailor your responses effectively.
2. Dress Professionally
Your appearance matters. Wear neat, formal attire that suits the job role. Clean shoes, groomed hair, and minimal accessories reflect your seriousness and professionalism.
3. Carry All Necessary Documents
- Updated Resume (Multiple Copies)
- Passport Size Photographs
- Educational Certificates
- Experience Letters (if any)
- Valid ID Proof
4. Be Punctual
Arriving early gives you time to settle in, observe the environment, and be mentally prepared. It also shows that you value the interviewer’s time.
5. Practice Your Pitch
Prepare a short and effective self-introduction. Be clear about your skills, career goals, and how you can add value to the company.
6. Stay Confident & Courteous
Maintain eye contact, offer a firm handshake, and listen actively. Confidence, without arrogance, creates a positive impression.
7. Follow Up
If you’re given a business card or email, don’t forget to send a thank-you message. It reflects professionalism and interest in the role.
By following these simple yet powerful tips, you can improve your chances of converting walk-in interviews into job offers. Good luck on your career journey!
